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Former FBI hostage negotiator Chris Voss joins us to discuss how we can use the tactics he learned on the job to navigate our everyday negotiations.
A 12-Minute Summary of Never Split the Difference by Chris Voss and Tahl Raz - Freshworks CRM Blog
Tactical Empathy (2022) - IMDb
Sales Lessons From the FBI's Former Lead Hostage Negotiator, Chris Voss - SalesFolk
Negotiation and Leadership Resources
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Review of Chris Voss' Never Split the Difference - Tribune Online